Support
The best support
in the travel industry
Support is crucial when running your own business and we know it takes a village!
At MTA we’ll support you in setting your business goals and ensure you have access to the right products, tools and the support you need to build your own successful business and be rewarded for your hard work.
Our all-inclusive business model gives you access to emergency after-hours ticketing and IT support for no additional fees – plus so much more.
Join The TeamWe’re here to help you
Back office support
With our head office support you are never alone. Our head office team of travel professionals, are on hand to support you in your business so you can spend more time planning dream holidays for your clients, and travelling the world.
You’re in full control of your business and client files, and our support takes care of the ‘back office’ tasks leaving you more time to build your business.
No additional ticketing fees
At MTA we don’t believe in hidden costs or fees so we don’t charge additional fees for ticketing, even if your ticket is issued after hours.
Our ticketing support is second to none. We know that emergencies do crop up, that’s why you’ll have access to after-hours emergency ticketing support.
IT Helpdesk
We don’t expect you to be experts on anything other than travel and booking amazing experiences for your clients! Over our 20 years we have developed systems that are user-friendly,efficient, and have been tried and tested.
Imagine you are in the middle of a booking when the unthinkable happens – a power failure or hardware crash. Our knowlegeable IT Helpdesk are there to assist,they can remotely access your computer to fix your issue,best of all there are no additional fees for this service.
Whether you are working from home or overseas, our support team will be there to help!
Marketing support
Market and grow your business with access to your own personal website, personalised email newsletter, and 1300 number so your clients can contact you worry free. Our comprehensive marketing toolkit will help you present your business in a professional and polished way. If the toolkit doesn’t have what you need our in-house graphic designer will work with you to create what you need – and there are no extra fees for this service!
In-house training department
Hit the ground running with our Welcome Training program that will have you up to speed in no time.
Our training team are continually sourcing new training opportunities – for professional development and product knowledge – all webinars are hosted on our online learning platform to be accessed anytime, anywhere.
We’re proud to have MTA Professional Plus – our inhouse online travel accreditation program – exclusively for MTA Advisors and at no additional cost to you. Once you’ve completed the 11 pathways you can market yourself as an ‘MTA Certified Travel Professional’.
Free indemnity insurance
When you partner with MTA you are protected under our blanket professional indemnity policy, so you don’t have to wear the cost of the worry. We also cover the cost of public liability insurance for expo events.
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Benefits
Whether you own/manage an agency or are employed at a traditional agency, if you're ready to break the chains holding you back, we're happy to help you enjoy freedom, fun and financial success!
See what other MTA Travel Experts are saying
We’ve been waiting for you.
Take the first step in your MTA journey!
Whether you own or manage an agency or are employed at a traditional agency, if you’re ready to break the chains holding you back, we’re here to help you enjoy freedom, fun, and financial success.
If you have the experience we're looking for and want to know more about MTA, just enter your details below and our friendly team will email you our MTA information e-book about how MTA works and why we think it will change your travel career for the better.
FAQs
Questions? We have answers on joining MTA to run your own business as a Travel Advisor
We understand this is an important step in your career and we encourage you to ask questions – we love answering them. We have compiled our most commonly asked questions below, and if you don’t see your question listed, we invite you to download an Info Pack or get in contact.
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Photo credits: Tourism Australia