The best support
Support is crucial when running your own business and we know it takes a village!
At MTA we’ll support you in setting your business goals and ensure you have access to the right products, tools and the support you need to build your own successful business and be rewarded for your hard work.
Our all-inclusive business model gives you access to emergency 24/7 ticketing and IT support for no additional fees – plus so much more.Join The Team
We’re here to help you
Back office support
With our head office support you are never alone. Our head office team of travel professionals (each has 10 to 50 years of experience in the travel industry), are on hand to support you in your business so you can spend more time planning dream holidays for your clients, and travelling the world!
You’re in full control of your business and client files, and our support takes care of the ‘back office’ tasks leaving you more time to build your business.
No additional ticketing fees
At MTA we don’t believe in hidden costs or fees so we don’t charge additional fees for ticketing, even if your ticket is issued after hours.
Our ticketing support is second to none. We know that emergencies do crop up, that’s why you’ll have access to 24/7 emergency ticketing support.
We don’t expect you to be experts on anything other than travel and booking amazing experiences for your clients! We have refined our systems over 20 years and have developed systems that are efficient, and have been tried and tested.
Imagine you are in the middle of a booking when the unthinkable happens – a power failure or hardware crash. Our knowlegeable IT Helpdesk are there to remotely access your computer and fix your issue without you lifting a finger.
Whether you are working from home or overseas, our 24/7 support team will be there to help!
Market and grow your business with access to your own personal website, personalised email newsletter, and 1300 number so your clients can contact you worry free. Our comprehensive marketing toolkit will help you present your business in a professional and polished way. If the toolkit doesn’t have what you need our in-house graphic designer will work with you to create what you need – and there are no extra fees for this service!
In-house training department
Hit the ground running with our Welcome Training program that will have you up to speed in no time.
Our training team are continually sourcing new training opportunities – for professional development and product knowledge – all webinars are hosted on our online learning platform to be accessed anytime, anywhere.
We’re proud to have MTA Professional Plus – our inhouse online travel accreditation program – exclusively for MTA Advisors and at no additional cost to you. Once you’ve completed the 11 pathways you can market yourself as an ‘MTA Certified Travel Professional’.
Free indemnity insurance
When you partner with MTA you are protected under our blanket professional indemnity policy, so you don’t have to wear the cost of the worry. We also cover the cost of public liability insurance for expo events.
Whether you own/manage an agency or are employed at a traditional agency, if you're ready to break the chains holding you back, we're happy to help you enjoy freedom, fun and financial success!
Use the System You’re Familiar With
See what other MTA Travel Experts are saying
After more than 10 years going back and forth with the idea, I joined MTA and I have been able to fulfil my dream of being a home based agent. I really wish I made the decision to move earlier, as it has allowed me to work doing what I love, and an equally stable work/life balance."
Operating my own business in partnership with MTA has given me the freedom to be the best Travel Agent I can. I have complete control of my time, focus & energy. This, along with the high level of support & community offered by MTA allows me to consistently grow & develop my skills, knowledge & most excitedly my business. I didn’t anticipate how good it would feel to truly be in control of my working world – I love it!"
“Don’t waste time if you want the freedom of running a business. What you get out of the MTA family you won’t be able to get from other agencies. You gain recognition from MTA management and get amazing support and assistance that gives your start-up entity the legitimacy it needs. I feel a part of a family while I didn't even feel that way when I worked for a physical agency with other staff members."
"I have been lucky enough to have worked as an MTA Travel Advisor for the past 14 years, with my passion for travel there is no better company for me to work alongside to continue to grow my business. MTA has an amazing support network, nothing is ever a problem, the team are always there to help. The lifestyle that comes with MTA is a great work/life balance, you are in control of the hours you work with the added flexibility of working from home. MTA is in a very strong position to negotiate the best deals for us and our clients, I plan on working being with MTA for many more years to come. Thank you, MTA."
"...If you combine the MTA ingredients of the freedom to work your own hours, the ability to do as much or as little as you choose and the opportunity to see your income directly correlated to your work effort, you have the perfect work mix.The MTA – Mobile Travel Agents support team are the icing on the cake – taking care of accounts, finding the best deals and ensuring you get the very latest travel product knowledge. Your family and friends appreciate you being around when they need you. Your clients love the fact you can come to their home, or meet them at their work, or for a coffee at their favourite spot. And if you choose to put in the effort, the incremental earnings come to you."
Maxine and John Adams
“The amazing team in head office are not only the backbone of the network, but they, along with many MTA agents from all over Australia have become my biggest cheer squad! Having the ability to access world class product knowledge, while having 24/7 after hours assistance gives me the confidence I need to assist my clients anytime throughout their booking process. The way I connect with my clients and referrals now is so organic and I absolutely love getting to know them and all their quirks. Also, I’ve found that being able to be so personable allows me to deep-dive into how I can better support my clients vision so we can all share a slice of that sweet travel joy together."
"After 30 years in the travel industry and moving from Sydney to Melbourne, I decided that working for myself was the next step in my career. MTA was the only choice for me as not only is the organisation highly respected in the industry, but MTA have very high standards when it comes to accepting members and suppliers alike – which is very important to me and to my clients. MTA being a Virtuoso member was also a big draw card for me as I needed to still be able to offer the incredible luxury benefits to my clients and that they would continue to have the recognition by hotels and suppliers of this prestigious membership.Right from the start I felt I had made the best decision for me and my clients..."
"What do I like about working with MTA – Mobile Travel Agents? It’s 7am and already I have cleared my inbox while enjoying my morning coffee. After helping my daughter get ready, I drop her to school and then meet a client for coffee and plan their European holiday (earning amazing commission levels negotiated by the best in the business). I enjoy an afternoon with my daughter before calling a client and sorting out the final details for their family’s first overseas holiday to USA.
By the time my husband gets home from work I have tea on, daughter in the bath, and have added about $1,800 to my income for the year..."
“MTA allows me to service my clients at a time that suits us both, including after hours and weekends. My clients feel safe knowing I am an experienced agent, backed by a company that only uses approved financially-viable suppliers. Most importantly, I’m here for my clients when needed – during the planning and research, the holiday itself (if anything unexpected happens), and afterwards – to touch base as I genuinely care about their holiday experiences. The aspect I most enjoy about being an MTA Travel Advisor is that most clients end up becoming great friends."
We’ve been waiting for you.
Take the first step in your MTA journey!
Whether you own or manage an agency or are employed at a traditional agency, if you’re ready to break the chains holding you back, we’re here to help you enjoy freedom, fun, and financial success.
If you have read over our MTA difference, support, benefits and testimonials and want to know more, just enter your details and our friendly team will email you an information pack about how MTA works and why it will change your life for the better.
Questions? We have answers on joining MTA to run your own business as a Travel Advisor
We understand this is an important step in your career and we encourage you to ask questions – we love answering them. We have compiled our most commonly asked questions below, and if you don’t see your question listed, we invite you to download an Info Pack or get in contact.View FAQS